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Refunds & cancellations

WowBiodata sells digital designs that are delivered instantly. You can preview every design with your own details, free, before paying — so please check the design before you pay.

When we refund

  • You paid but could not download the design, and we cannot fix it for you.
  • You were charged twice for the same order, or charged the wrong amount.
  • The downloaded file is broken or does not match the preview, and we cannot fix it.

When we don’t

Once a design has been downloaded successfully, we do not refund for a change of mind, a spelling mistake in details you entered (you can correct it and download again at no charge), or a different design being preferred (tell us — we may be able to switch it).

How to ask for a refund

Email amolchaudhary1432@gmail.com within 7 days of payment with:

  • the Razorpay payment ID (starts with pay_, in your SMS or email receipt) or your UPI transaction ID / UTR,
  • the amount, date and time of payment, and the UPI ID or phone number you paid from,
  • a screenshot of the payment, and what went wrong.

We reply within 2 working days. Approved refunds are returned through Razorpay to the original payment method. Processing time depends on the bank or payment provider; we will give you the refund reference.

Cancellation

An order is complete as soon as the design is unlocked, so it cannot be cancelled after that; the refund rules above apply.

Last updated: 27 September 2026

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